Shopping centres are no longer just a place to do some quick shopping, but a lifestyle for many. Our job is to provide new additional services that make shopping centre visits more effortless in terms of accessibility and more exclusive with regard to experience. Our expertise integrates shopping centre services, marketing, sales and applications into a single entity. Our concept enables, among other things, Q-Park’s customer-oriented Premium collection service concept and an option for pre-booked parking.
Q-Park has a clear service concept for shopping centres: Customers are served already at the parking facility. High-quality customer experience starts with parking, the first and last thing that a motorist customer experiences. Functional and easy parking gives the shopping centre an advantage in the competition for customers as a satisfied motorist always returns to shop.
As part of a more flexible shopping centre experience, we have developed a collection and information point concept to help retailers and customers. In our experience, the benefits of these additional services for our customers are significant. This also reflects our desire to link parking and customer experience with modern demands of purchases made both online and in physical stores. Read more about collection and information point services here.
If you are interested, please contact us and we will be happy to tell you more!